The things people ask us most often. If your question isn't here, send it on WhatsApp — we reply quickly, at any hour.
Send the date, time, pick-up point and destination on WhatsApp and we confirm the car and the all-in price within a few minutes. There is no app to install and no account to create. The booking form does the same job if you prefer to type it out.
Always. Every rate on this site is for the vehicle with a professional chauffeur. We do not offer self-drive rental, so there is no driver fee to add on top and no need to produce a UAE licence.
No deposit and no security hold. You pay the agreed all-in price at the end of the journey, and cancellation is free.
Same-day bookings are usually fine. For an airport pick-up, a wedding or an event, a day's notice lets us hold the exact vehicle you asked for rather than the nearest match to it.
Often, yes. We run 24 hours and keep cars across Dubai. Message us with the pick-up point and we will tell you honestly how quickly one can reach you, rather than accepting and leaving you waiting.
Tell us as early as you can and we will move the booking. Cancellation is free and there is no deposit to lose. If a meeting overruns while the car is already with you on an hourly booking, we simply extend at the same hourly rate.
Yes, and it is one of the things we do most — clients, guests, parents, a colleague landing at DXB. Give us their name and number and the chauffeur will greet them by name and keep you updated.
One-way transfers start at AED 120 and hourly hire starts at AED 150 an hour with a three-hour minimum. A full day of up to ten hours starts at AED 1,050. What you pay depends on the car and the distance, and every rate is listed on the pricing page.
Salik tolls, fuel, parking and waiting time, along with the chauffeur. The price agreed at booking is the price you pay — nothing is added afterwards.
No. There is no surge pricing, no night rate and no public-holiday premium. A 3am airport run on New Year's Eve costs what the same run costs on a Tuesday morning.
Cash, card or bank transfer, whichever suits you. Corporate accounts are invoiced monthly against an itemised statement.
Hourly hire has a three-hour minimum, because the car and chauffeur stay with you rather than moving on. Airport transfers and point-to-point journeys have no minimum at all — you pay the fixed fare for that trip.
There is no obligation and nothing is added to your bill. A tip is welcome if you felt well looked after, but our chauffeurs are paid properly and will never hint at one.
For a short hop across town, a taxi is cheaper and we will say so. Over an airport run, a wait-and-return trip or a full day, a fixed all-in fare in a car that waits for you often lands below a metered fare plus waiting time. We set the two side by side on chauffeur vs taxi in Dubai.
Yes, from all three terminals, at any hour. DXB airport transfers covers each terminal and where the car waits.
Inside the arrivals hall, holding a name board — not in a car park, and not by phone call from the kerb. That is our meet and greet, and it is part of the fare rather than an extra.
We track the flight and move the pick-up ourselves. You do not need to message us from the plane, and the delay costs you nothing.
Sixty minutes free from the moment you land, which covers immigration and baggage on a normal day. On the rare day it does not, we stay — we will not start charging while you are standing in a queue.
Yes. DWC and Abu Dhabi International are both regular runs for us, as is Sharjah.
The chauffeur takes your bags from the hall to the car. If you are travelling heavy, give us the bag count when you book so we send something that swallows it — the luggage guide shows what each car holds.
Yes, at the FBO terminals rather than the main arrivals hall. See private jet transfers.
Executive saloons (BMW 735i, Mercedes S 550), luxury SUVs (Cadillac Escalade, GMC Yukon XL, Chevrolet Suburban and Tahoe, Exeed VX), people carriers (Mercedes V-Class, Mercedes-Benz Sprinter), electric cars (BYD Han, BYD Song Flagship, Tesla Model Y) and a stretch limousine. The full fleet is listed with photographs and rates.
Yes. Name it when you book and we hold that car. If it is already out that day we tell you before you commit, rather than sending a substitute and hoping you do not mind.
A Mercedes V-Class carries 7 and the Mercedes-Benz Sprinter carries 16. Above that we run several cars together and keep them in convoy — see group transport.
Yes, a black stretch limousine seating 8 with room for 4 bags. Photographs and rates are on the stretch limousine page.
No. Our stretch limousine is black, and the rest of the fleet is black or white. We would rather say so now than take the booking and surprise you on the day.
Yes — the BYD Han, the BYD Song Flagship and the Tesla Model Y are fully electric. We charge them between jobs, so range is our problem and not yours, and they are the quietest cars we run.
Yes, at no charge. Tell us the children's ages when you book so the right stage of seat is fitted before we arrive — see family chauffeur with child seats.
Yes. Every chauffeur holds a valid UAE licence, drives a commercially registered and insured vehicle, and is vetted before joining us.
English and Arabic across the team. Russian-speaking chauffeurs are available on request — ask when you book and we will assign one rather than leave it to chance.
Yes, on request and subject to availability, so please give us notice where you can. See female chauffeur in Dubai.
On a monthly booking you get a named chauffeur rather than a rota, which is most of the point of it. For one-off journeys we send whoever is nearest, and you are welcome to ask for the same person again.
Suit, tie and polished shoes. They open the door, they do not make conversation unless you start it, and they do not take calls while driving.
Yes, to all seven emirates — Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain.
Yes, either as a one-way transfer or as a wait-and-return day where the car stays with you. See Dubai to Abu Dhabi.
About 130 km, or roughly 90 minutes each way on the Dubai–Hatta road. Most people take it as a wait-and-return day rather than a one-way trip, because there is little waiting there — see Dubai to Hatta.
Yes, and a chauffeur-driven day is not a coach tour: you set the stops, change your mind mid-afternoon if you like, and the car stays with you throughout. See Dubai tours with a chauffeur.
Yes, to Muscat and the border towns, with the vehicle paperwork arranged in advance — Dubai to Muscat. Give us a few days' notice for this one.
Delivery and collection are free anywhere in the UAE — your home, your office, a hotel, a meeting or any airport terminal.
Yes. A monthly personal driver is a named chauffeur for the school run, the office and the weekend, billed monthly — the usual answer for anyone who would otherwise be booking a car most days.
Yes, with a regular vetted school run driver — the same face every morning, child seats already fitted, and a message when the children are safely dropped.
Yes — monthly billing, several passengers on one account, standing bookings and an itemised statement at the end of the month. See corporate accounts.
Yes, and the point is continuity: the same car and the same chauffeur across the whole visit, so nobody re-explains the schedule each morning. See roadshow chauffeurs.
Yes — hourly hire is the usual way, with the car waiting outside while you go in. Bags go straight into the boot instead of around the mall with you.
Yes. Wedding cars come with ribbon and flowers if you want them, and we hold the timing to the ceremony rather than to the traffic.
Ribbon and floral dressing on request, in colours to match the day. Tell us at booking so it is ready before we set off.
Yes — engagements, family occasions, corporate galas, concerts and conferences, and anything else where arrival timing matters. See event transport.
Our driver takes you home in your own car after an evening out, so the car is on your driveway in the morning rather than in a car park. The rate covers the driver only, because there is no vehicle to pay for — see safe driver in Dubai.
Hourly chauffeur hire starts at AED 150 an hour with a three-hour minimum, and includes the chauffeur, fuel, Salik and parking. A full day of up to ten hours starts at AED 1,050.
A Dubai airport transfer starts at AED 120, fixed and all-inclusive — chauffeur, fuel, Salik, parking and up to 60 minutes of meet-and-greet waiting. The exact fare depends on the car and your destination; every rate is on the pricing page.
Yes. Every quoted fare includes Salik and Darb tolls, along with fuel, parking and waiting — there is nothing added at the end of the journey.
Yes, always. Fuel is part of every fare; there is no petrol charge and no fuel surcharge.
Yes. Airport parking is included in the transfer fare, along with fuel, Salik and the first 60 minutes of waiting.
No. Elite Rose is a chauffeur service — a professional driver drives you — so you need no UAE licence and no International Driving Permit. That is the difference from a self-drive rental.
Yes. The Mercedes S-Class, Mercedes S 550 and seven-seat Mercedes V-Class are all available with a professional chauffeur, alongside BMW, Cadillac Escalade, GMC and electric options — see the full fleet.
Limousine hire is priced by the vehicle. Our limousine service runs from luxury saloons and SUVs to a stretch limousine from AED 550 an hour and a pink limousine for events; every rate is on the pricing page.
A chauffeur-driven wedding car depends on the vehicle and hours — an S-Class or V-Class by the hour, or a stretch limousine for the bridal party. Decoration and a red-carpet arrival are arranged to your theme and quoted on request; tell us the date and we price it in writing.
The simplest way is a pre-booked chauffeur transfer: a fixed all-in fare from AED 120, a driver waiting inside the terminal with a name board, help with the luggage and a direct drop at your hotel. We track your flight, so a late landing changes nothing.
Yes. We operate 24/7, including late-night and early-morning airport pickups, and the fare is the same at 3am as at midday — there is no night surcharge and no surge pricing.
For a one-off trip, an executive saloon is the lowest rate — airport transfers from AED 120 and hourly hire from AED 150 an hour. If you need a driver most days, a monthly chauffeur from AED 5,500 is by far the best value per hour.
Yes. Book the return on an agreed date, or keep the same car and driver waiting between stops. Round-trip airport bookings and multi-vehicle bookings receive 10% off.
A chauffeur meets you inside arrivals and drives you straight to Downtown Dubai or the Burj Khalifa — no taxi queue and no shared stops. The fare is fixed from AED 120, with Salik, parking and waiting included. Full detail on Dubai Airport to Downtown.
We run both as a fixed-fare private transfer straight from arrivals, from AED 120 all-inclusive. See airport to Dubai Marina and airport to Palm Jumeirah.
A metered taxi changes with traffic and waiting, so the final figure is never fixed. We quote one all-inclusive fare for the whole trip before you travel — chauffeur, tolls and waiting included — in a car that meets you at arrivals. See Dubai to Abu Dhabi and Abu Dhabi chauffeur service.
We drive you door to door to Zayed International Airport (AUH) from anywhere in Dubai — flight-timed, fixed fare, and no changing between taxi and bus. See Abu Dhabi airport transfer.
A private chauffeur is the simplest option — door to door to Sharjah International Airport (SHJ) at a fixed fare, with no bus changes or taxi queue. See Sharjah airport transfer.
Our team is available 24/7 for bookings, quotes and corporate accounts. Tell us where you're going and we'll take care of the rest.
